Customer Service Apprenticeship

Location: Gatwick

Position: Full Time

Salary: Above minimum wage

Benefits: This role pays a competitive salary that is above minimum wage and NOT an apprentice salary

World Duty Free have a fantastic opportunity to join our team in Gatwick Airport as an apprentice. This is your chance to gain experience AND qualifications in our exciting, fast paced retail environment. 


As a Service Assistant apprentice, all we need to see is enthusiasm and eagerness to learn and utilise this opportunity to potentially start or change your career with no experience necessary.


Your job role will involve:

  • - meeting & greeting customers
  • - processing transactions through the till
  • - merchandising and replenishment duties
  • - providing world-class customer service
  • - cleaning duties and maintaining store standards
  • - promoting products 


Training and qualifications

You will complete a level 2 Retailer standard


Career progression

Upon successful completion of the apprenticeship permanent role opportunities maybe offered, in line with available vacancies. 

Further, level 3 apprenticeships maybe available to support in personal and career growth. 


Desired skills

Communication skills, Team working, Initiative, Positive can do attitude


Qualification requirements

GCSE or equivalent English (Grade 5) Desired

GCSE or equivalent Maths (Grade 5) Desired


Expected duration

12 months


World Duty Free offer a range of exclusive products including Beauty, Jewellery, Handbags, Watches, Sunglasses, Liquor and Confectionary, you will be providing a service to our customers which is individually tailored, giving them the best experience from start to finish.

If you are passionate about providing exceptional customer service and will take pride in being the face of our business, then apply today!