Concierge - Full Time - Gatwick Airport

Location: Gatwick

Position: Full Time

Salary: Competitive, 35 hours per week

Benefits: Excellent, including staff discount

Are you passionate about providing an exceptional customer experience?

Do you have the energy, drive and enthusiasm to work with the UK’s largest airport retailer?

You will be a key point contact within the World Duty Free branded concierge area of the store, in a high visibility location, working within a small team to deliver an inspirational and tailored customer service experience.

Working within the concierge department, you will be providing a bespoke service based on cultural expectations. In store our products ranges include Beauty, Jewellery, Handbags, Watches, Sunglasses, Liquor and Confectionery. If you know your Dior from your DKNY or perhaps you are an expert in all things Perrier, you will impress even our most discerning customers with your fantastic product knowledge.

A natural affinity with customers is key and, as a concierge consultant, the ability to demonstrate products confidently and with passion is an excellent way to build customer relationships and maximise sales opportunities.

If you have experience within luxury retail and have passion and drive for customer service, then we would love to hear from you.

Please note all of our roles are on a rolling shift basis, therefore the days do change every week.

 Please email a copy of your CV to if you would like to apply. 

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