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General Information

Job Title
Warehouse Shift Leader
Location
Birmingham Bond
Pay
Competitive Annual Salary & 12% management bonus
Contract Type
Permanent
Position Type
Full Time
Weekly hours
38.5 hours per week
Shift Pattern
4 on 4 off 0600-1800
Benefits
Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)

Description & Requirements

Shift Leader – Warehouse Operations

World Duty Free (Bonded Warehouse – Birmingham)
Full Time | 4 on, 4 off, 0600-1800

Competitive annual salary, plus 12% management bonus

About the Role

We’re looking for a driven Shift Leader to support our fast-paced bonded warehouse operation at World Duty Free. You’ll lead a team to deliver efficient, safe, and high-quality warehouse performance across areas such as Goods In, Picking, Replenishment, and Despatch.

What You’ll Do

  • Lead and motivate a team to meet daily operational KPIs
  • Plan staffing and manage workflow across shifts
  • Drive productivity (picking rates, dispatch targets, deadlines)
  • Ensure high standards of Health & Safety and compliance
  • Support training, development, and performance management
  • Work collaboratively with other departments to deliver great service

What We’re Looking For

  • Experience in a warehouse or logistics environment
  • Previous team leadership or supervisory experience
  • Strong communication and organisational skills
  • Basic IT skills (Word/Excel)
  • Knowledge of bonded warehouse operations (desirable)

Why Join World Duty Free?

  • Fast-paced, 24/7 operation with career progression opportunities
  • Supportive team environment
  • Ongoing training and development

Apply now to join World Duty Free and lead a high-performing warehouse team.