Service Assessor - Manchester Airport - Part Time

Location: Manchester

Position: Part Time

Salary: Competitive, 3 hours per week

Benefits: Excellent, including staff discount

Join us on a journey to new experiences within the UK’s largest airport retailer!

You will have access to great company benefits such as Staff Purchase Schemes, Bonus Schemes and Free Travel Zones and Travel Card Discounts. Take a look at what else we have to offer-

If you are someone who has a passion for recognising great service, improving service levels and have a keen eye for detail then this could be the role for you!

World Duty Free is committed to maintaining and improving the levels of customer service from its 90 stores across the UK. We are looking for people to take the role of Mystery Shopper for us.  You will play the part of a customer, shopping in our stores, assessing the service of our team members, and providing feedback to us on your service experience.

The great aspect of this role is you can be flexible when you make your store visits. You will be flying to and from other UK based airports where World Duty Free stores are located, completing reports on the stores. 

We need our Mystery Shoppers to be articulate and be able to provide really good quality feedback on the service behaviours and shopping experience. You will play a key part in supporting the development of our team members in store and improving the service levels we provide to our customers.

PLEASE NOTE - Access to Email and Microsoft Excel is essential to complete the reports.

Apply now and take off on your career to becoming a valuable member of an energetic and award-winning team at World Duty Free!

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