Advanced Customer Service Assistant

Location: Luton

Position: Full Time

Salary: Competitive, 38.5 hours per week

Benefits: Excellent, including staff discount

Are you passionate about providing exceptional customer service?

Do you have the energy, drive and enthusiasm to work with the UK’s largest airport retailer?

As an Advanced Customer Service Assistant in our with World Duty Free you will support the Customer Service Leaders to ensure that the shop floor is operational at all times with sufficient staff in the right place, maintaining the required standards and maximising the opportunities for further sales. 

You will have strong customer service skills and be a real team player; you will be dedicated and committed to delivering outstanding customer experiences. You will thrive on a busy airport environment, a fantastic product selection, and most of all the very best customer service.

Passion, enthusiasm and hard work are all qualities possessed by a good Advanced Customer Service Assistant and, if this is you, then apply to become a valuable member of an energetic and award winning team.

If you have experience within retail and a passion for customer service then we would love to hear from you.

Please note all of our roles are on a rolling shift basis, therefore the days do change every week.

We also have a wide range of benefits to support and help you when you work with us, please take a glance at them here:

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