• Are you currently managing a successful team within a thriving retail environment?
• Are you passionate about excellent customer service and can lead, inspire and coach a team to deliver a second to none customer experience?
• Does the prospect of working within a busy, vibrant and constantly evolving environment with passengers from all over the world excite you?
• Would you like the opportunity to work with high quality, luxury brands on a daily basis?

If you answer ‘yes’ to the above questions, then World Duty Free can offer you the perfect next step in your career…

As a Retail Manager, you will be passionate about providing customers with an unforgettable level of customer service. You will role model this amongst your team, being the driving force behind our world class shopping experience. Leading from the front, you will motivate and develop your team to maximise performance, instilling in them the importance of providing the very best passenger engagement within your store.  Your main focus will be to influence and coach your staff to deliver this service whilst keeping our customers close to heart. 

You will be part of a structured management team working within one of our £multi-million turnover terminal stores, serving millions of customers from all corners of the world, offering high quality, premium brands within Luxury, Beauty, Liquor, Tobacco, Confectionary and Tax Free.

There is plenty of opportunity to progress to the next management level for someone who is ambitious and self-motivated when it comes to excellent customer service and leadership. World Duty Free operates a progressive environment to harness the best talent in the Retail market.

If you are an expert when it comes to managing people, and have a passion for customer service then we would love to hear from you. In return, we offer a competitive package including annual bonus scheme, pension scheme, staff shopping discounts, car parking and the opportunity to work with world famous premium brands.