Customer Service Manager - Gatwick Airport

Location: Gatwick

Position: Full Time

Salary: Competitive, 38.5 hours per week

Benefits: Excellent, including staff discount

Do you have a passion for delivering an exceptional customer experience?  


Are you an inspiring & influential manager?


Are you excited by this unique retail management opportunity?


As a Customer Service Manager at World Duty Free you will be responsible for delivering world-class customer service. This is an outstanding opportunity for someone who is enthusiastic about driving business change and results through focusing on our retail customers. Influencing your colleagues and engaging with our teams, consultants and agencies will also be critical to ensure delivery of continuous profit growth by creating a great place to work and shop.


An inspirational leader, you will have great coaching skills and be a role model of exceptional customer service. Your inspirational leadership style will ensure a unique shopping experience for our international retail customers.


World Duty Free is the go-to destination for any jet-setter looking for the best cosmetics, designer brands, accessories and exclusive liquor at great tax & duty free prices. We have a dynamic and fast paced environment, are passionate about service, and offer great career development opportunities. If you can match our passion and possess the experience we’re looking for then we’d love to hear from you.


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