IT Infrastructure Analyst

Location: Bedfont H/O

Position: Full Time

Salary: Competitive, 35 hours per week

Benefits: Excellent, including staff discount

IT Infrastructure Analyst

Full Time Opportunity – Permanent

££££ Competitive Salary & Reward Package

Based Bedfont Lakes and CDC Runnymede (Egham) TW14 8HA


World Duty Free now has an exciting opportunity for an Infrastructure Analyst to join our team. In this role, you’ll provide infrastructure support services to our employees including daily management of Active Directory and other IT support problems.


Dealing with calls promptly, you’ll use technical, service management and excellent communications skills to provide solutions. Demonstrating attention to detail, you’ll be tenacious, following all issues through to resolution.  With a customer focused approach, you’ll be self motivated, confident working autonomously and will enjoy working in a fast paced environment.


We are seeking an experienced Analyst with knowledge of Windows Server 2018 to 2012R2 (both set up and maintenance), Active Directory and Group Policy Exchange. We are looking for at least 2 years relevant experience and the desire to progress a career in IT. You’ll need to possess the following technical skills:


  • MCSE 2003/2008/2012R2 or relevant experience
  • CCNA or relevant experience
  • Active Directory and VMware knowledge
  • Exchange Administration
  • Desktop and Server Hardware – 2nd line
  • Microsoft Desktop and Server Operating Systems
  • Service Management Practices (ITIL) would be an advantage.


At WDF-Dufry we offer a dynamic and fast paced international environment, we are passionate about customer service, and offer great career development opportunities. If you want to be part of our vibrant travel retail business and possess the experience we’re looking for then we’d love to hear from you. 

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