Global Training Coordinator - Head Office, Bedfont Lakes

Location: Bedfont H/O

Position: Full Time

Salary: Competitive, 35 hours per week

Benefits: Excellent, including staff discount

Do you have a passion for implementing training to develop an effective and skilled work force?

Are you a proactive team player with the ability to manage multiple projects successfully?

Would you like to join the World Duty Free team, part of DUFRY, the world’s largest travel retailer?

We have an opportunity for a Global Training Coordinator to assist in the implementation of the global L&D programs that result in successful business teams, who will thrive in the retail environment!

Your responsibilities will include:

  • Working in collaboration with L&D Managers and HR Directors in planning the annual training plan, maintaining the quality delivery and implementation in line with business expectation.
  • Coordinating multiple projects at one time with teams across numerous countries, tracking and communicating milestones throughout the project to relevant stakeholders.
  • Assisting the global L&D Admin to create and distribute global reports as required and providing analysis of training related KPI results.
  • Uploading new and improved training materials on to the Learning Management System.

You will have:

  • Training and development experience with knowledge of retail or customer service environment
  • Excellent communication skills, both verbal and written
  • Strong planning and organisational skills, with the ability to prioritise a busy workload
  • Excellent computer literacy, particularly the use of Microsoft Office.

World Duty Free, is a dynamic and fast paced environment, we are passionate about service, and offer great career development opportunities. If you want to be part of ensuring that World Duty Free continues to be a fantastic place to shop then we’d love to hear from you!

Location: Near Heathrow, TW14. Easily accessible via the Piccadilly Line at Hatton Cross or via Feltham train station, with a regular free shuttle bus to our offices.

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