The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

Key Responsibilities:

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers

• Proactively engages with customers, reads cues and responds effectively

• Provides customers with the perfect bra fit by asking effective questions

• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale

• Reinforces customer buying decisions at checkout and encourages purchase of additional items

• Recovers cash wrap selling zone and "go-backs"

• When assigned to processing and replenishment:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards

• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

When assigned to floorset activity:

• Executes floorset proficiently

• Understands and adheres to brand standards

• Assists with maintenance of back room and under stock, including merchandise and non­ merchandise, to brand standards to enable efficient replenishment

All associate roles at Victoria's Secret are responsible for:

• Driving top line store sales results and growing the business through action and productivity

• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

• Taking initiative to recover and replenish merchandise, so it is available to sell

• Understanding and adhering to visual merchandising brand standards

• Assisting in housekeeping of sales floor and communicating maintenance issues

• Keeping an awareness of, and building personal capability in, loss prevention

• Reinforcing store strategy to reduce shrink

• Supporting all activities related to providing a safe working environment

• Understanding and demonstrating Company values

• Building loyalty through our Rewards Program

Qualifications

• Exhibits an authentic desire to exceed the customer's expectations

• Proven ability to meet or exceed goals preferred

• Demonstrates a sense of urgency

• Has a healthy, competitive spirit, while maintaining a team focus

• ls resilient and bounces back quickly from setbacks

• Pursues opportunities to take on more responsibility

• Seeks out coaching from leaders and peers to improve productivity; leads own learning

• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at www.worlddutyfreejobs.com/about_wdf/

The application process:

After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview, however if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!

At World Duty Free we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.

We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.