Sales Order Support Coordinator  

Weybridge Office (Hybrid) 

Competitive Salary + Bonus + Benefits 

Do you have experience in Sales Order Processing? Are you looking to build your career with a global manufacturer? 

We are looking for a confident and competent Sales Order Support Coordinator to join the team at Daikin! We will provide you with comprehensive training, development, and the opportunity for progression as we continue to grow. 

What’s in it for you?

Daikin cares about what they do and who helps them to do it, so they put a great emphasis on rewarding their employees every step of the way. This includes:

• Highly competitive annual bonus
• Comprehensive Private Medical Insurance plan
• Health care cash back plan
• Investment in your training and development to encourage and support your career progression within the company
• Competitive pension scheme, dining card, shopping discounts and social events. 

What will you be doing?  

As a Sales Order Support Coordinator, you will process and maintain customer’s orders in a timely and accurate manner throughout the orders’ lifecycle. 

Your working day will involve: 

• Processing and maintaining a high number of orders in SAP to meet customers’ delivery deadlines.
• Communicating with customers to confirm orders, delivery dates and information needed for the effective progress of orders.
• Maintaining and exceeding customer expectations with a high-quality response to all customer enquiries with an aim to finding solutions.
• Working closely with other departments to ensure customer expectations are met in terms of quality, service, and timescale. 

What are we looking for in you?

• Ability to handle a high volume of calls and emails along with processing a high number of sales orders.
• Previous relevant experience working in Order Processing is essential.
• Ability to build strong customer relationships.
• Resilience, problem-solving and ability to prioritise under pressure.

Who are we?

Daikin is a Global Leader in Developing & manufacturing all Air Conditioning, Heating, Ventilation, & Refrigerant solutions for Residential, Commercial & Industrial applications. Over 90 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology.