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Damage Controller/ Estimator

Location:Waltham Cross

Ref#:130767

Salary:Up to £25,000

Benefits:23 days holiday, 1 day off for birthday, 8 bank holidays, company Pension, Life Assurance, Discounts from retailers, Optional Health Care, Childcare Voucher Scheme

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Northgate vehicle hire is looking for an experienced and customer service focused Damage Controller to join our busy branch in Waltham Cross.   As a Damage Controller you will be a key part of our team ensuring all damaged vehicles are processed appropriately. This is a hands on role where administration, organisation and prioritisation are key.



When you join Northgate we can offer you a great team working environment where everyone does what they need to do to get the job done.



Your package will include


  • 42.5 hours each  week
  • 31 days holiday (including Bank Holidays)
  • Our company pension scheme
  • Bonus scheme
  • Childcare voucher scheme
  • Discounts from various retailers

To find out more about our benefits then visit  http://www.northgatebenefits.co.uk/



The job


  • ·         Processing all damages (in life & end of life)
  • ·         Champion Rentable Standards through Quality Checks & Audits to Ready To Rent line for vehicle condition
  • ·         Offer support to Satellite Branches based on workload and training requirements
  • ·         Responsible for making sure ALL repaired vehicles are Compliant including Safety Recalls prior to being released for Rent/Sale or return to the Customer  
  • ·         Take images of damaged vehicles as required for inclusion to the damage pack
  • ·         Creating damage packs and capturing all information on the central system

A full driving licence and customer service experience are both essential requirements for this role. Ideally you will have experience in a service department/body shop or automotive industry background.



Northgate is committed to equality in the workplace and is an equal opportunities employer.