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Customer Service Agent - Snodland

Location:Snodland

Ref#:134536

Salary:Up to £19,890

Benefits:23 days holiday, 1 day off for birthday, 8 bank holidays, Company Pension, Life Assurance, Discounts from retailers, Optional Health Care

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Put your customer service skills to the test in a role where two days are never the same. We have not one, but two Customer Service / Administration Agent opportunities in Snodland, Kent. A full time permanent role, working 42.5 hours and a 12 month fixed term contract, working part time, 27 hours per week. FTE equivalent salary up to £19,890, plus up to £800 bonus, and overtime when required. The vehicle rental industry is fast paced, ever changing and you have to be able to plan for the unplanned…


Working in a team of three, our Customer Service Agents are customer facing, either on the hire desk, dealing with bookings and customer queries or out in the yard, checking the vehicles in and out. The need to be organised is a must in this role along with strong communication skills and the ability to re-prioritise work because at times, you’ll be responding to an email, talking on the phone and also dealing with a walk in customer. You will ensure all paperwork is raised, as well as updating our computer systems. This isn’t just an office based role and you’ll be required to carry out some of your duties outside in the yard, whatever the weather. There will be some driving involved therefore a full driving licence is essential, together with the confidence to drive vans up to 3.5 tonne.


You will be rewarded with complete job satisfaction, ongoing training, development and growth opportunities and an FTE annual salary of £19,890 (pro rata for part time hours £12,636). Earn additional rewards including up to £800 bonus, regular overtime and on call payments. You will benefit from the vast array of ‘Northgate Fuel’ perks, including useful day to day savings and retail discounts. We offer our employees the whole package; pension, life assurance, uniform and much more.


Apply today for your chance of an immediate interview.