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Customer Support Representative

Location:Darlington, County Durham


Salary:Competitive Salary

Benefits:Company Pension, Life Assurance, Discounts from retailers, Optional Health Care, Childcare Vouchers, Share Scheme, 23 days holiday + 1 day Birthday holiday

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Are you great on the phone and enjoy working in a busy environment? If so, then we want to speak with you!  We are looking for an experienced and enthusiastic Customer Support Representative’s to join the Engineering Customer Support Team based in Darlington. This is a permanent position with an favorable office hours shift pattern.

As part of the the Engineering Customer Support Team you will be working at a fast pace where you’ll be booking appointments, speaking to the workshops and dealerships.  You’ll be dealing with inbound calls and information from customers, taking full ownership of any issues that arise, as well as offering advice and support in a professional manner. We need someone who can work to targets and objectives whilst maintaining a high level of accuracy.

So, if you have experience of working in a customer service environment and can communicate effectively and confidently whilst dealing with high volumes of information, this could be the role for you.  You’ll need to have a strong administrative background and be proficient on Microsoft Office packages and enjoy working as part of a team.

At Northgate, you’ll discover a friendly and fast-paced working environment, and the chance to build a career that just as exciting as our future.

We’re offering a competitive salary, 23 days holiday, and company pension. To find out more about our benefits then visit

Northgate is committed to equality in the workplace and is an equal opportunities employer