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Customer Support Representative

Location:Darlington, County Durham

Ref#:127745

Salary:Competitive Salary

Benefits:Company Pension, Life Assurance, Discounts from retailers, Optional Health Care, Childcare Vouchers, Share Scheme, 23 days holiday + 1 day Birthday holiday

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Here at Northgate, everyone plays a part in what we do. We’re the kind of people who love rolling up our sleeves, getting stuck in, solving problems and meeting challenges. And if you have a talent for delivering great service to our customers, we could have a big part for you to play too. We’re the vehicle hire market leaders by fleet size in the UK and Spain. With over 60 vehicle hire sites and around 3,000 employees across the group we’re continuing to grow year on year. 

We’re looking for someone to join our Fines Team at the busy Customer Support Centre in Darlington. Logging and coordinating information for fines requires a high level of accuracy and you will take full ownership of any issues that arise. The role consists of administration tasks as well as handling calls to ensure all tasks are completed within deadlines, meets targets and objectives whilst maintaining a high level of accuracy

If you have experience of working in a customer service or administrative environment, and can communicate effectively and confidently whilst dealing with high volumes of information, this could be the role for you.  You’ll need to have a strong administrative background and be proficient on Microsoft Office packages and enjoy working as part of a team.

At Northgate, you’ll discover a friendly and fast-paced working environment, and the chance to build a career that just as exciting as our future. 

We’re offering a competitive salary, 23 days holiday, and company pension.

Northgate is committed to equality in the workplace and is an equal opportunities employer