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Claims Handler

Location:Darlington, County Durham


Salary:Competitive salary

Benefits:23 days holiday, 1 day off for birthday, 8 bank holidays, company Pension, Life Assurance, Discounts from retailers, Optional Health Care, Childcare Voucher Scheme

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Are you working in Insurance, Claims, Damage or Liability and are looking to join a dynamic and forward thinking company as a Claims Handler? If so, we have just the role for you.

We have a number of vacancies available in this department and working as a Northgate Claims Handler, you will work as part of a large team who are responsible for the following tasks;

  • Liaise with customers, suppliers and insurance companies regularly over the telephone and email, to collate information and ensure the claim progresses in a timely manner
  • Collate all information related to customer recharge claims
  • Raise invoices, create PO numbers, generate estimates  and send to suppliers
  • Accurately recording and updating  information on our system
  • Working to targets and deadlines while ensuring the highest standard of customer service

Successful Candidates will have the following skills & experience;

  • Previous experience working in an Insurance, Claims, Damage or Liability position is preferred
  • IT Literate
  • Excellent communication skills
  • A team player with the ability to build relationships with internal and external contacts

Working 37.5 hours per week, (08:00-16:30 or 09:00-17:00) with optional overtime available from 08:00-12:00 on a Saturday, we are offering a starting salary of £16K, quarterly performance bonus, an attractive benefits package (for more information please visit: and the opportunity to progress within a stable and reputable employer.

Northgate is committed to equality in the workplace and is an equal opportunities employer.