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Claims Handler - Darlington

Location:Darlington

Ref#:134574

Salary:Competitive Salary

Benefits:23 days holiday, 1 day off for birthday, 8 bank holidays, company Pension, Life Assurance, Discounts from retailers, Optional Health Care

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Claims Handler - Head Office/Darlington - Full-time/Permanent Position

We are looking for a confident and motivated person to to join our Northgate family as a Claim Handler in the Damage department, based in the Darlington Head Office.

As a Claims Handler you'll be working as part of a team where you will enjoy a mixture of both customer service and administration tasks.

Daily tasks include submitting claim packs to customers and following this up with a series of calls to obtain a purchase order number, using bespoke customer platforms, dealing with incoming queries, liaising with a network of internal colleagues and creating various reports in excel.

We are looking for someone who is a confident communicator and has a flexible approach to a busy work load. Attention to detail is key for this role and ideally you will be customer focused, friendly and enjoys a challenge.


Current working hours are Monday - Friday, 8.00 - 16.30 or 9.00 - 17.30 on a weekly rota.


What we have to offer:

You benefit from free parking on site and are situated within walking distance from Yarm Road Retail Park and Morton Park.
Competitive salary, plus a quarterly bonus, 23 days holiday plus additional birthday holiday.