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Account Support Executive - National

Location:Darlington

Ref#:129936

Salary:Competitive Salary

Benefits:23 days holiday, 1 day off for birthday, 8 bank holidays, company Pension, Life Assurance, Discounts from retailers, Optional Health Care, Childcare Voucher Scheme

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Supporting our customers is critical to ensuring we’re a key partner that drives their business forward. There is a need for some of our Strategic National Accounts to be provided additional support to ensure their Fleet Management and Hire requirements are given a flawless customer service.



We’re recruiting for an Account Support Executive at our head office in Darlington.  Your day to day duties will be dedicated to supporting Strategic National Accounts and the Senior Account Manager. You will be responsible for ensure the smooth interactions of customer contact across Northgate, engaging with all departments to provide a holistic view of our end to end servicing performance.  You will engage via email, phone and there will be the need for visits to customers to understand requirements and support business reviews.  



Reporting into our Operations Support Manager, all we ask is that you have experience of dealing with customer queries at a senior level in a quick and efficient manner.  You’ll need to be able to build internal relationships as well as have a professional approach and communicate effectively.



We’re offering a competitive basic salary as well as a generous holiday and benefits package.  You’ll also get the opportunity to work for one of the North East’s biggest and forward thinking organisations.  For more information on our benefits package please visit http://www.northgatecareers.co.uk/career-development/benefits/



You must have a valid driving licence as regular travel outside the office is required.

Northgate is committed to equality in the workplace and is an equal opportunities employer