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Customer Service Agent

Location:Bolton, Lancashire


Salary:Competitive salary

Benefits:23 days holiday, 1 day off for birthday, 8 bank holidays, company Pension, Life Assurance, Discounts from retailers, Optional Health Care, Childcare Voucher Scheme

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If you have a passion for Customer Service, have the drive to succeed and progress with a successful and expanding company, a Northgate Customer Service Agent role would be the perfect match for you.


What does a Northgate Customer Service Agent do?

You will be the kind of person who loves to be busy and part of a fast-paced team. Day to day duties include; talking to our rental customers all day long both face to face and over the phone. You’ll know how to turn enquiries into reservations by your proactive approach and your excellent customer service skills.


What skills and experience are required?


You will need some experience in a customer service environment, hold a full driving license. As well as being IT literate. Any previous vehicle rental or motor industry experience would be a distinct advantage.  You’ll be flexible enough to work Saturday mornings when required and to adapt to an environment where no two days are the same. 


If you also have a great telephone manner and a can-do attitude we want to hear from you.


We’re offering a competitive salary, 23 days holiday and company pension.  To find out more about all of our benefits then please visit


Who are we?


Ambitious, dependable and customer-focused - that’s Northgate in a nutshell. And if you’ve got the same kind of approach and enjoy rolling up your sleeves and getting stuck in, you could play a huge part in our future too. We’re the vehicle hire market leaders by fleet size in the UK and Spain. With over 60 vehicle hire sites and around 3,000 employees across the group we’re continuing to grow year on year.


Interested? Find out more about the role by clicking on the image below and watching our video



Northgate is committed to equality in the workplace and is an equal opportunities employer.