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Maintenance Controller

Location:Barking

Ref#:130263

Salary:Competitive salary

Benefits:23 days holiday, 1 day off for birthday, 8 bank holidays, company Pension, Life Assurance, Discounts from retailers, Optional Health Care, Childcare Voucher Scheme

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Here at Northgate everyone plays a part in what we do. We’re the kind of people who love rolling up our sleeves, getting stuck in, solving problems and meeting challenges. If you have a talent for delivering great service to our customers, we could have a big part for you to play too. We’re the vehicle hire market leaders by fleet size in the UK and Spain, with 58 vehicle hire sites and around 3,000 employees across the group we’re continuing to grow year on year.



We are looking to recruit a Maintenance Controller to be based at our Barking London Support Centre. The successful candidate will be supporting the regional network of branches; ensuring downtime of vehicles is kept to a minimum alongside maintaining maintenance compliance for vehicles across the business.



Role & Responsibilities:

  • Arranging recovery of customer vehicles, and minimise delays in returning vehicles by effectively communicating with workshops and 3rd party networks
  • Liaise with customers and establish a strong working relationship with 3rd parties
  • Scheduling of all compliance and safety works into approved network
  • Prioritising urgent requirements, ensuring best vehicle turnaround times are achieved
  • Management of Purchase Orders, checking for costs, quantity, correct order numbers & complete orders
  • Understanding customers’ needs and expectations, always looking to over deliver on these
  • Meet and exceed all expected KPI’s and SLA’s in line with company expectations

 


Skills & Experience:

  • Experience within the motor trade is essential 
  • Customer Focused
  • Feel at home in a pressurised environment
  • IT Literate

 


In return, you’ll discover a friendly and fast-paced working environment, and the chance to build a career that is just as exciting as our future. We’re offering a competitive salary, 23 days holiday plus bak holidays, company pension and more!


Northgate is committed to equality in the workplace and is an equal opportunities employer.