Customs Clerk

DHL Global Forwarding

UB3 1HJ, United Kingdom

Advertised Salary: £26,000-£30,000

Ref#: 141722

Want to work for an international business that offers a rewarding benefits package AND is recognised as a Top Employer?

You will be joining DHL Global Forwarding, a leader in freight forwarding who has recently been recognised as a Top Employer 2022. You will be working at our office in Hayes, Greater London. We have a mix of early, core and evening shifts available.

You will join the Customs Brokerage team; a large team who are dedicated in coordinating customs clearances for inbound/outbound shipments on behalf of our customers.


What’s in it for you?

You’ll receive an annual salary of £26,000 to £30,000 depending on experience, hybrid working is available along with an extensive range of company benefits including our wellbeing programme and employee discounts. We are aware this role can be extremely busy and demanding at times, so you will be offered a generous 33 days annual leave (including bank holiday).


What will you be doing?

You will be responsible for coordinating customs entries for the shipment of goods including, managing full customs declarations for both imports and exports within strict timescales.

You will use your coordination skills to transmit these declarations to HMRC to align with customer requirements and internal KPIS.

Good communication skills will be essential for this role as you will be liaising with the customer, internal DHL teams, hauliers, and other freight forwarders, providing an excellent level of customer service.

You will need to have a good attention to detail as you will be checking all shipping documentation, ensuring all requirements are met and no errors/discrepancies are found.


What experience will you need?

  • Knowledge of UK customs requirements including required documentation
  • Experience working within the logistics industry, ideally freight forwarding

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