Location - London 

Hours - Tuesday to Thursday 9.00am - 5.30pm (12 Month FTC) – Flexibility needed to work occasional Monday and Fridays  

This is a great opportunity to join our growing firm as a key member of our Facilities Team, you will work with our Office Coordinator to ensure our working environments run effectively and use your exceptional communication and organisational skills to deliver excellent customer service to clients and colleagues. 

As Receptionist, you will be dealing with clients face to face, by email and on the telephone, as well as working with colleagues across our three offices to facilitate the efficient delivery of our legal services.

Key Responsibilities:

Reception management 

• Meeting and greeting clients, 
• Managing meeting rooms (IT set up, video conferencing, refreshments), 
• Ordering supplies (tea, coffee, lunches for meetings), and taking receipt of office deliveries, 
• Reactive and proactive maintenance of client and employee areas (such as preparing rooms for meetings), and escalating concerns where appropriate. 

Administration 

• Arranging couriers, managing post and scanning post onto database when needed. 
• Ad-hoc administration tasks.

Health, Safety and Security 

• Supporting with logging and escalating accidents/incidents arising, investigating reports in Accident Book. 
• First aider 
• DSE (Display Screen Equipment) Assessor 
• Fire marshal and Supporting with fire and safety checks.
• Ensuring office security is implemented (checking windows are locked etc.)

Environmental, Social and Governance Committee (ESG) 

• Actively work on the ESG initiatives of the firm for specific office location, for example setting up events as directed.
• Ensuring office maintenance processes reflect our commitment to sustainable practices. 
• Work with the Diversity forum on any changes recommended for office inclusivity.

People 

• Provide essential cover for the Senior Office Coordinator. 
• Support and cover for Facilities team members in the other offices on occasion.

You will be committed to excellent customer service, with some experience of working in an office, or on a reception. Confident with your IT skills but be willing to learn our client database software and our video conferencing facilities. As well as being approachable and have a willingness to help and support others across a wide variety of requests.

It is essential you are either already qualified, or willing to undertake training in first aid, fire safety/fire marshal, and safe manual handling.

Benefits:

• Competitive basic salary plus discretionary annual bonus scheme
• Great holiday entitlement - 25 days plus all bank holidays
• One day off per year for an important event e.g. birthday, plus one volunteering day per year
• Option to buy additional holidays
• Generous pension contributions
• Employee Assistance Programme (EAP)
• Refer a friend scheme
• Life assurance 4 x annual salary and more!

About us:

Greenwoods is not an identikit law firm, we operate across offices in Peterborough, Cambridge, and London, specialising across Real Estate, Wealth Preservation, Corporate and Commercial, Employment and Disputes. We employ over 100 people with a strong 5-year growth plan.

At Greenwoods Legal LLP, we strive to build relationships with our clients that are more than the provision of legal services - our aim is to become a true legal partner. 

We offer the highest standards of service and pride ourselves on offering a truly personalised approach. This enables us to build and establish trust as our relationships evolve. We are also a great career choice. We are completely focused on delivering the ideal conditions for everyone's success.

Apply now 

At Greenwoods, we’re serious about our commitment to celebrating a diverse and inclusive workplace. The advancement of all individuals is important to us, and we want to ensure opportunities are open to everyone, regardless of any protected characteristics. 

If you require accommodations or adjustments due to a disability, please let us know, and we will work to ensure you have a positive experience during the application and interview process. 

We recognise that you will have other life commitments to work around, and so we will always be as flexible as possible with arranging timings for interviews as part of our recruitment processes. 

If you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles in our firm.