Come and join world-renowned DHL Global Forwarding! Consistently recognised as a top employer with exceptional career prospects.

37.5 hours per week - Tuesday to Saturday – 14.00 – 22.00

Flexible working - Hayes office UB3 1HJ and home

Playing a significant role in overseeing the customs process for both air and ocean shipments you’ll build strong working partnerships with our customers and service providers whilst collaborating with our team of experienced customs professionals– some of the best in the business!

You will be offered:

• A market leading salary PLUS shift allowances where applicable
• Annual bonus
• 25 days holiday plus bank holidays
• Pension scheme - up to 8% employer contribution
• Career development – there is no ceiling at DHL!
• Charity and volunteering support through DHL Foundation

Your role as a Customs Clerk:

• Complete and submit customs declarations
• Prepare and review relevant documentation i.e. invoices, packing lists, bills of lading, airway bills
• Communicate with customers, customs authorities & internal stakeholders, on the status of shipments and offering guidance on customs-related matters
• Resolve issues relating to disputes, inspections or customs delays and update relevant parties
• Determine goods tariff classifications and calculate duties, taxes, and fees

About you 

• Experience in customs/imports/export processes is essential
• Administration experience in a fast-paced office environment, with customer contact
• A high attention to detail with the ability to prioritise and efficiently manage workload
• Strong working knowledge of MS Outlook
• The right to live and work in the UK – Note: sponsorship is not available

About Us:

DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220+ countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics.

CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!