Customs Clerk

DHL Global Forwarding

Hayes, United Kingdom of Great Britain and Northern Ireland

Advertised Salary: Competitive salary

Ref#: 145813

Come and join DHL Global Forwarding! – A world renowned company who are consistently recognised as a top employer with fantastic career prospects.


We are recruiting three Customs Clerks to join our growing team in Hayes, London.


Shifts available:

37.5 hours per week | Sun - Thu | 7am to 3pm

37.5 hours per week | Mon - Fri | 8am to 4pm

37.5 hours per week | Mon - Fri | 7am - 3pm


You will play a significant role in overseeing the customs process for both air and ocean shipments. Not only will you be working with our biggest well-known customers; you will also be collaborating with our team of experienced customs professionals– some of the best in the business!


You will be offered:


    A market leading salary PLUS shift allowances and annual bonuses, enhancing your pay!

    25 days holiday plus bank holidays

    Pension scheme - up to 8% employer contribution

    Career development – there is no ceiling at DHL!

    Charity and volunteering support through DHL Foundation

    Free parking


Your role as a Customs Clerk:


    Prepare and review documentation required for both air and sea import and export processes, including invoices, packing lists, and bills of lading/airway bills

    Complete and submit accurate customs declarations to ensure compliance with international and UK trade regulations

    Communicate with customers, customs authorities & internal stakeholders, providing regular clear updates on the status of shipments and offering guidance on customs-related matters

    Efficiently resolve any issues that occur relating to disputes, inspections or customs delays and communicate to relevant parties involved

    Determine appropriate tariff classifications for goods based on customs codes and calculate applicable duties, taxes, and fees.


About you - you will have:


    Previous experience within a logistics/freight environment

    Knowledge of customs, imports or export processes (desirable), ideally in air or sea freight

    A high attention to detail with the ability to prioritise and efficiently manage workload

    Experience in a fast-paced office environment, with customer contact


About Us:


DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220+ countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics.


CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!


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