Come and join world-renowned DHL Global Forwarding! A company who are consistently recognised as a top employer with exceptional career prospects.

37.5 hours per week | Mon – Fri | 09:00 to 17:30 Hayes, London

Benefits: 

•    Competitive annual salary

•    25 days holiday plus bank holidays

•    Pension scheme - up to 8% employer contribution

•    Enhanced maternity/paternity/adoption leave

•    Support with self-development and career opportunities

•    Reward & Recognition awards

•    Charity and volunteering support through DHL Foundation

As our International Life Sciences (ILS) Air Export Operations Specialist, you’ll be working in a team of experienced freight professionals, administering the end-to-end process of air freight export operations that focus on International Life Sciences shipments – pharmaceutical and medical goods including temperature-controlled. Activity will include:

•    Coordinating the movement of pharmaceutical/medical goods through air freight

•    Quoting and booking Air Freight options 

•    Ensuring compliance with Customs, customer SOPs, temperature requirements and UK GDP regulations 

•    Preparing and processing export documentation: air waybills, customs declarations, packing lists and invoices

•    Tracking shipments and coordinating with carriers, shipping lines, and logistics providers 

•    Liaising with DHL Global Forwarding’s overseas offices on shipment planning 

•    Providing updates and guidance to customers on shipment status, shipping options, export regulations

•    Liaising with Carriers and Handling Agents to resolve exceptions and discrepancies

•    Preparing quotes, invoices and billing 

What we are looking for:

•    Operational Freight Forwarding experience is essential ideally Air Freight export operations 

•    Knowledge of shipping of Pharmaceuticals/Temperature Controlled goods desirable however training can be provided 

•    Experience of HMRC procedures and knowledge of CDS is beneficial

•    A high attention to detail and accuracy 

•    Ability to efficiently manage workload

•    Confident working in a fast-paced office environment with customer contact

•    Strong IT skills including use of Excel, Outlook and in house systems

CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!