Come and join DHL Global Forwarding! – A world-renowned company who are consistently recognised as a top employer with fantastic career prospects.

37.5 hours per week | 4 on - 4 off | 07:00 to 19:00 | Office-based | Hayes, London

You will play a significant role in overseeing the end-to-end process of our Aerospace air freight export operations at our London Office in Hayes.

Working in a close-knit team you will be collaborating with experienced freight professionals – some of the best in the industry – who will help you to further develop your career.

You will receive:

• An enticing annual salary plus shift allowances, enhancing your pay!
• 25 days holiday plus bank holidays
• Pension scheme - up to 8% employer contribution
• Enhanced maternity/paternity/adoption leave
• Support with self-development and career opportunities
• Reward & Recognition awards
• Charity and volunteering support through DHL Foundation

Your role as an Air Freight Export Agent:

• Prepare and process all necessary Export documentation including air waybills, export declarations, customs paperwork, packing lists and invoices
• Ensure compliance with international trade regulations and customs clearance requirements
• Coordinate with carriers, shipping lines, and logistics providers to ensure timely delivery of goods, while tracking shipments and providing regular status updates to customers
• Act as the primary contact for customers regarding export shipments, advising on shipping options and export regulations as well as addressing any issues
• Prepare quotes, invoices and billing for customers
• Aerospace shipments require specialised packaging, strict regulatory compliance, technical documentation and enhanced security and coordination

About you - you will have:

• Previous Air Freight experience, particularly within export operations
• Good understanding and experience of Aerospace shipping operations or AOG shipping procedures
• A high attention to detail with the ability to prioritise and efficiently manage workload
• Experience in a fast-paced office environment with excellent customer relations skills

CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!