DHL Global Forwarding UK are looking for a Customs Manager to lead their customs team based in Hayes. This is a remarkable opportunity to join one of the world’s largest freight forwarding companies with an exceptional reputation globally.

We provide a competitive salary based on experience, and access to an extensive range of DHL company benefits. This is a full-time position working Monday to Friday, 9:00am – 5:30pm.

Your role as a Customs Manager

Reporting to the Head of Customs, you will lead, manage and develop a team with a strong focus on excellence and adherence to AEO standards maintaining excellent working relationships and keeping abreast of all changes and legislation.  

There are three key areas to being a successful Customs Manager:

Customer Focused: Being main point of any customer needs and requirements, handling any serious customer complaints and promoting our service

People Management: Leading the team by example and providing exceptional people management skills, including, 121s, performance reviews etc

Commercially Orientated: Overseeing financial and operational performance, ensuring invoicing is completed on time and providing weekly/monthly reporting to support internal and customer requirements

Your Benefits

You will receive a competitive salary along with annual target bonus. You will receive a generous pension through the DHL Group retirement plan, 25 days holidays plus bank holidays as well as the extensive range of DHL benefits.

About you – you will need

•    Proven leadership skills with a track record of successfully managing and developing       others
•  Extensive experience in a Freight Forwarding Customs environment or similar
•  Exceptional customer rapport building skills with strong communication with your team and external stakeholders
• To be process driven with great attention to detail and an understanding of the importance of compliance

Click Apply now and Shannon from our recruitment team will be in touch