DHL Global Forwarding UK (DGF) is looking for an Air Freight Import Agent to join the Glasgow-based team. Working with experienced freight professionals, this is an excellent opportunity to develop your freight forwarding career in a world-renowned company consistently recognised as a top employer with excellent career prospects.

Full Time, Monday to Friday 9 am - 5.30 pm

Hybrid working optional

Paisley PA3 2SG

Our Business

DHL Global Forwarding is the Group's world leader in the transportation of Air freight and one of the leading providers in Ocean and Road freight. We offer standardised and highly specialised end-to-end solutions to customers in a wide range of industries globally. Operating in 150 countries and employing over 42,000 employees, our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

The Role

Our Air Imports Team are critical to ensure the effective coordination of shipments from origin to destination, obtaining customs clearance and working to meet customer requirements. Working within a fast-paced team where efficiency and compliance are of the utmost importance, you’ll:

• Use Cargowise to create, manage and maintain Airfreight shipments end-to-end
• Review and transmit Customs Entry records 
• Liaise with DGF branches and Transport & Warehouse teams on shipment coordination
• Liaise with Carriers and Handling Agents to resolve discrepancies 
• Adhere to Customs Compliance procedures as well as the Duty & VAT payment policy

About you 

With experience from a similar role, you will have a clear understanding of the principles of logistics and practical knowledge of handling and managing the movement of imported (or exported) air freight. We will also consider import and export experience in Ocean freight. In addition, you’ll have:

• Exceptional customer service and communication skills 
• Strong attention to detail and understanding of the importance of compliance
• The ability to prioritise workload and perform under pressure
• The right to live and work in the UK without the need for sponsorship now or in the future 

What we offer 

A full induction and training programme including one-to-one coaching, e-learning and systems training until you are ready to work independently. In addition to salary, our benefits include: 

• 25 days holiday plus bank holidays in lieu
• Annual bonus based on company and branch performance
• A generous pension through the DHL Group Retirement Plan
• Life assurance for pension scheme members – up to 4x salary
• E-learning portal with a wide range of courses and leadership and skill-based training
• Annual reviews to identify your potential for further development and progression
• Health club membership discounts and eye care discounts
• ‘DHL Advantages’ - offers on leading brands, from mobiles to days out and retail stores
• Reward and Recognition programmes i.e. employee of the month/year and long service 
• Enhanced maternity/paternity/adoption leave
• Cycle to work scheme
• Charity and volunteering support through DHL Foundation
• Employee helpline providing free and confidential legal, financial and health advice

Be part of the DGF success and click Apply. Our recruitment team will be in touch - everyone will receive a response!

The company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that our existing and future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.