Customs Bureau Clerk

DHL Global Forwarding, a world-renowned company, consistently recognised as a top employer offers excellent opportunities where you can develop and progress your career.

Shifts available: Monday to Friday 9 am - 5 pm, 12 noon – 8 pm, 2 pm -10 pm

Flexible working: Ryton on Dunsmore, Coventry office/ home

Playing a significant role in overseeing the customs process for both air and ocean shipments you’ll build strong working partnerships with our customers whilst collaborating with our team of experienced customs professionals– some of the best in the business!

We offer:

•    A market leading salary plus shift allowances where applicable

•    Annual bonus

•    25 days holiday plus bank holidays

•    Pension scheme - up to 8% employer contribution

•    Full induction, online learning and systems and process training 

•    Career development – there is no ceiling at DHL

•    Charity and volunteering support through DHL Foundation

What you’ll be doing:

•    Completing and submitting customs declarations 

•    Preparing and reviewing customs documentation e.g. packing lists, bills of lading, airway bills

•    Providing customers with shipment updates 

•    Offering customs related guidance to customers, customs authorities & internal stakeholders

•    Resolving issues and providing updates relating to disputes, inspections or customs delays 

•    Determining goods tariff classifications and calculating duties, taxes, and fees

About you 

Essential for this role is your experience of customs/imports/exports administration and processes, including some/all of the following:

•    Customs systems/platforms e.g. E-Customs, Cargowise, ICE, ASM Sequoia, Trade Tariff

•    Import: C21’s, NCH, reduced duty rates, Y Codes, Trade Tariff, SCDP/CFSP, CCS/CNS/Destin8, IPR, VAT Adjustment, Post Clearance Amendment

•    Export: NCTS/T1’s, Transit Guarantee/Discharge, Export Control/Licences, Commodity verification 

In addition, you’ll:

•    Be eligible to work in the UK without the need for sponsorship now or in the future

•    Possess a high attention to detail and the ability to prioritise and efficiently manage workload

•    Have a strong working knowledge of MS Outlook

About Us:

DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220+ countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics.

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