Interested in logistics/freight forwarding? DHL Global Forwarding’s Customs Bureau Clerk Apprenticeship programme could be the start of your successful career.

Salary: £14,722.50, increasing to £15,600 once probation is completed

Monday to Friday, 8 am to 4 pm

Hybrid – home and office (Filton, Bristol office)

DHL Global Forwarding, part of the DHL Group, are the world leader in the transportation of Air freight and one of the leading providers of Ocean and Road freight. Operating in 150 countries with over 42,000 employees, we offer a variety of routing options to meet our customers' increasing demand for multimodal shipments.

What we offer

The apprenticeship will be for a c24 month Fixed Term Contract (FTC), with the aim that Apprentices move into a permanent position within the business – subject to a suitable vacancy being available and in line with the selection process for the role. We also offer a competitive salary with incremental increases and benefits in line with permanent employees.

Your Apprenticeship Programme will consist of:

• Induction programme delivered by DHL Global Forwarding (DGF)
• Education, training and on-line learning provided by Seetec Outsource
• Regular one to ones with your allocated Seetec Outsource coach 
• On the job training with your Manager and colleagues
• Quarterly progress reviews with DGF UK management and your Seetec Outsource coach

You’ll gain the core knowledge and skills of Inland Logistics and Freight Forwarding and learn how to co-ordinate customs entries for the shipment of goods coming into or going out of the UK.  Activity will include: 

• Daily liaison with customers, handling bookings, and sharing delivery updates 
• Communicating with freight forwarders, hauliers and DHL transport/warehouse teams
• Creating and checking custom declarations for imports and exports
• Submitting declarations to HMRC 
• Managing customer requirements and problem solving 
• Maintaining customs entries files for certification; paper and electronic 
• Handling high volumes of queries from the Global Service Centre (GSC)

Skills required

• Effective interpersonal and customer service skills
• Administrative and organisational skills and a high attention to detail
• Excellent written and spoken English 
• IT skills
• Minimum of 5 x GCSE passes including English and Maths
• Minimum of 1 x A level (A – C) or equivalent qualification
• Must be eligible to work in the UK without the future need for sponsorship

What next?

This is an excellent opportunity to start a career within a world leading organisation who put their people first so Apply Today to start your Apprenticeship at DGF UK.

The company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.