Web Sales Personal Shopper

DFS Furniture Ltd


Advertised Salary: Competitive Salary

Ref#: 128689

Date published: 13-Feb-2018

About DFS 

DFS is the number one sofa specialist in Europe - but we haven't forgotten the principles that created our success.

We opened our first store in 1969, we`re still hand-crafting our products here in the UK - and we`re still just as committed to our people, as well as the customers who are at the heart of our business.

We`re all about great people working together. People who are well-trained to provide the best customer service - delivering a retail experience built on inspirational designs that now include exclusive ranges such as Country Living, House Beautiful and French Connection.


Head Office Doncaster

Overview of the role

Providing world class customer service to both existing and potential customers over the telephone, engaging with customers to help them find their perfect sofa and converting potential customers into sales.

Your Responsibilities

  • Delivering world class customer service to potential and existing customers over the telephone.
  • Converting potential customers into sales.
  • Presenting various options to customers when placing their order.
  • Dealing with existing customer orders in a friendly and effective manner.
Our Ideal Candidate
  • Ability to sell and persuade.
  • Ability to provide excellent customer service at all times.
  • Literacy and numeracy skills are essential.
  • IT literate.
  • Able to work weekends and evenings.
What's in it for you?
  • Joining the fastest growing department within DFS. 
  • Competitive salary.
  • Fantastic training, giving you all the tools needed to succeed in your career with dfs.
  • A challenging, varied role. 
  • Great benefits including Company pension and share save schemes
Apply Now
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