Advertised Salary: Competitive salary and benefits - see advert below
Date published: 9-Nov-2017
Customer Service Administrator x 4
Office based - Cannock
Competitive salary & benefits
Monday to Friday 9.00 am to 5.00 pm
Make your next career move with our industry leading client…
If you enjoy providing your customers with an efficient and professional service and thrive in a team orientated environment where the emphasis is on the customer and “getting things done”, then you should consider these Customer Service Administrator positions! You won’t be bored within our client’s customer service department; this job offers variety and plenty of interaction with customers, other internal departments and your team and colleagues.
Key activities will include:
Taking inbound calls and processing sales orders
Resolving customer queries
Building relationships with customers, updating on delivery and product availability
Accurately recording details of enquiries, comments, complaints and taking action
Do you have what it takes?
Any level of Customer Service experience gained in a sales office environment is ideal however a confident, friendly and professional telephone manner is a must! Your ability to manage workloads and changing priorities is equally important as your customers will be depending on you to deal with their enquiries promptly and effectively. In addition you will need to have MS Office and accurate key board skills and a good ‘eye’ for detail. If you’ve used AS400 before that would be a bonus!
What’s on Offer?
The opportunity to build your career within a successful global organisation that is committed to the training and development of all employees whilst encouraging them to reach their full potential. You can also look forward to a competitive salary and benefits package including a generous holiday allowance and pension. There is also our childcare voucher scheme and a lifestyle voucher scheme which offers competitive savings with high street retailers.